MINI of Murray
4735 S State St, Murray UT 84107 • Toll Free: (877) 249-5097 • Service: (888) 205-7062
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
    "Took almost two years to get the bench seat Countryman, but I like it very much."   –   Rick Y., Draper, UT Feb 9, 2012
  •   5.0
      –   Aaron P., orem, UT Feb 7, 2012
  •   5.0
    "I was about to buy the number 1 rated compact car "Ford Fiesta" until I drove a mini. I bought it on the spot without reservation. There is a night and day difference for the same price. I wish I could buy two of them. I have already recommended Mini to several others. Extremely satisfied!"   –   Corey K., Mapleton, UT Feb 6, 2012
  •   5.0
    "sales people were excellent-low pressure"   –   John C., Pocatello, ID Feb 4, 2012
  •   5.0
    "Juan was great to work with, we love our new Mini!"   –   Zachary H., Jackson, WY Feb 1, 2012
  •   5.0
      –   Timothy C., Salt Lake City, UT Feb 1, 2012
  •   5.0
      –   Micquelle C., Salt Lake City, UT Jan 24, 2012
  •   5.0
      –   Danalynn G., Elko, NV Jan 24, 2012
  •   5.0
      –   Richard G., Salt Lake City, UT Jan 23, 2012
  •   5.0
    "John Rex went out of his way to find us the vehicle we wanted in the short time frame we requested."   –   MINI Owner, Sandy, UT Jan 23, 2012
  •   5.0
      –   Douglas S., Riverton, UT Jan 18, 2012
  •   5.0
    "Tony Poulson was truly exceptional! We did not have much time to purchase our new Mini and Tony worked fast and efficiently to get us in one. He was very friendly and professional. I hope to buy my next Mini from Tony."   –   Ted J., Pingree, ID Jan 18, 2012
  •   5.0
    "We did a lot research before going into MINI of Murray and knew pertty much what we wanted when we walked in the door. We met John Rex who was nice to work with and did not spend a lot of time trying to 'upsell' into another car - he appreciated our position and helped us find the car that fit what we were looking for."   –   Guy A., Salt Lake City, UT Jan 18, 2012
  •   5.0
      –   Kenneth G., Salt Lake City, UT Jan 17, 2012
  •   5.0
      –   ., Murray, UT Jan 17, 2012
  •   5.0
    "John Rex assisted us and truly made this purchase possible. We went into mini of murray simple wanting to test drive the new countryman for future reference for when we sold my 2006 mini cooper. What we did NOT expect was to drive away with a brand new car 3 days later. John wasn't throwing us sales pitches or trying to shove us into a car we didn't want. He took the time to explain our options very clearly and was a very good and honest car salesman... Which isn't something you hear about every day."   –   Micah R., Sandy, UT Jan 12, 2012
  •   5.0
      –   Jennifer W., Ely, NV Jan 10, 2012
  •   5.0
    "Exceptionally satisfied. Between my advisors suggestions, and of course, some from my wife, my new Coupe is a truly outstanding piece of art. I get a lot of looks, and quite a few pictures. Although I'm still in the "break in" period, with the high performance engine, still goes like a bat out of hell."   –   Robert B., Salt Lake City, UT Jan 9, 2012
  •   5.0
    "Juan is by far and away the best person I have ever dealt with while buying a car. Absolutely a great sales advisor and person!"   –   James S., Midvale, UT Jan 9, 2012
  •   5.0
      –   Heather N., Park City, UT Jan 9, 2012
  •   5.0
    "I liked that Juan personalized the experience. He was not a pushy sales man just playing a numbers game. He made me feel really comfortable and knew the answers to all my questions. This was by far the best car buying experience I had of the 6 cars I have owned and bought from a dealership. I would recommend anyone interested in buying a MINI to talk to him."   –   Erika G., South Jordan, UT Jan 7, 2012
  •   5.0
    "We had a very fun and enjoyable experience throughout our MINI purchase. Tony Poulson was our salesman, he is extremely competent in his job. We would definitely recommend him to friends and family. We are also very satisfied and are having much fun with our MINI."   –   ., , Jan 6, 2012
  •   5.0
    "I love my Mini! I had a great experience at Mini of Murray. My salesman, Juan was great from selling me the car, helping me make design choices toteaching me how to use the features, he was great!"   –   Terrie P., Eagle Mountain, UT Jan 1, 2012
  •   5.0
      –   Vicki R., Blackfoot, ID Dec 27, 2011
  •   5.0
      –   Mark M., Salt Lake City, UT Dec 24, 2011
  •   5.0
      –   MINI Owner, Ogden, UT Dec 22, 2011
  •   5.0
      –   Ricardo A., Murray, UT Dec 22, 2011
  •   5.0
    "The entire experience was an exceptionally positive one. To quote my wife it was "more than fabulous". Your staff was friendly, informative, forthright, helpful, professional, and a joy to work with. No pressure or surprises, just honest and clear communication. The overall experience was not just pleasant but fun as well."   –   Glenn E., Rigby, ID Dec 21, 2011
  •   5.0
      –   Joseph T., Park City, UT Dec 21, 2011
  •   3.0
      –   Jeff J., Heber City, UT Dec 20, 2011
  •   5.0
      –   Robert S., Draper, UT Dec 7, 2011
  •   5.0
    "Sales service provide by Juan was exceptional. Very pleased."   –   Kurt F., Alpine, UT Dec 7, 2011
  •   5.0
    "My adviser Tony was so easy to work with and was so enthusiastic about me getting a Mini that the over all experience was fantastic."   –   Michael H., Salt Lake City, UT Dec 5, 2011
  •   5.0
      –   Joshua L., Salt Lake City, UT Dec 5, 2011
  •   5.0
    "Robert M. Salt Lake City Absolutely spectacular machine."   –   Robert M., Torrey, UT Dec 4, 2011
  •   5.0
      –   Karen J., Salt Lake City, UT Dec 2, 2011
  •   4.0
      –   Lauren O., Meridian, ID Dec 1, 2011
  •   5.0
      –   Greg C., Kamas, UT Nov 23, 2011
  •   4.5
      –   Steven M., PARK CITY, UT Nov 23, 2011
  •   5.0
      –   Carmen R., Park City, UT Nov 22, 2011
  •   5.0
      –   Daniel C., Salt Lake City, UT Nov 22, 2011
  •   5.0
    "Pretty exited I was able to purchase the one on the showroom floorz"   –   Mary Z., Midvale, UT Nov 22, 2011
  •   4.5
    "From ordering to to do delivery date was great experience."   –   Michelle M., Magna, UT Nov 22, 2011
Service Rating 4.7
  •   5.0
      –   J Laura G., Sandy, UT Feb 19, 2012
  •   5.0
    "Shilo was awesome in taking care of my Clubman and I"   –   Bobby B., Layton, UT Feb 17, 2012
  •   5.0
    "The smoothest service visit I have had! Nick explained everything that would be done and all went as planned, with my car ready to pick up when promised."   –   Vicky J., Draper, UT Feb 17, 2012
  •   4.5
      –   MINI Owner, Bluffdale, UT Feb 16, 2012
  •   5.0
      –   Pat F., Ogden, UT Feb 16, 2012
  •   5.0
      –   Shane P., West Jordan, UT Feb 15, 2012
  •   5.0
      –   Chris S., Syracuse, UT Feb 11, 2012
  •   4.5
    "Everything went very smoothly. I tried calling Mini of Murray directly, but you had to leave a number and have them call you back, so I decided to use the internet service appointment scheduler, which worked very well."   –   MINI Owner, SALT LAKE CITY, UT Feb 11, 2012
  •   5.0
      –   Josh E., Pleasant Grove, UT Feb 11, 2012
  •   5.0
      –   Tanya F., West Jordan, UT Feb 11, 2012
  •   5.0
      –   Mary Jo S., Orem, UT Feb 8, 2012
  •   4.5
      –   MINI Owner, Slc, UT Feb 8, 2012
  •   5.0
      –   MINI Owner, Sandy, UT Feb 6, 2012
  •   5.0
      –   MINI Owner, Salt Lake City, UT Feb 5, 2012
  •   4.5
      –   MINI Owner, Salt Lake City, UT Feb 5, 2012
  •   5.0
      –   Jared O., Springville, UT Feb 5, 2012
  •   5.0
    "Dependable service...excellent staff...a great place to take my car."   –   MINI Owner, Springville, UT Feb 5, 2012
  •   4.5
      –   MINI Owner, Sandy, UT Feb 4, 2012
  •   4.5
      –   MINI Owner, Salt Lake City, UT Feb 4, 2012
  •   5.0
      –   Levi V., Murray, UT Feb 4, 2012
  •   5.0
      –   Stephanie S., HAILEY, ID Feb 4, 2012
  •   5.0
    "I am always pleased when dealing with the Mini personnel in Murray. They try hard to make your experience as nice as possible. Nick was outstanding!"   –   Juliet M., Idaho Falls, ID Feb 3, 2012
  •   3.5
    "have had to go back twice, still not fixed right."   –   MINI Owner, Draper, UT Feb 1, 2012
  •   3.0
    "The service person that helped me was very nice but there was one situation that really bothered me. When I got my Mini back I was told that there was a "brake sensor" (I think that's what it was called) that was faulty and needed to be replaced. We discussed when that would need to be done and I was told that it would not be covered under the bumper to bumper warranty. I was really surprised that I would be responsible for paying for something that was faulty when I bought the car! When I pressed the service man about paying for the sensor, he tried to speak with Levi, but he was not available. The service man agreed that I shouldn't have to pay for the faulty brake sensor. So, they took my car back to the shop and proceeded to replace said sensor. Magically, the faulty sensor was no longer faulty and did not require replacement. I have to admit this really bothered me. For two reasons. First I had to wonder if I was being taken advantage of because I was a woman and I didn't really understand what was going on. And second, why, when I spoke up and said I didn't think I should have to pay for a brake sensor that came faulty on the car in the first place, that suddenly it was really okay and didn't need to be replaced???? That just really seemed strange to me. Would they have told me the same thing if I would have just agreed to pay to have the sensor replaced?? This whole situation really disappointed and upset me. I love my Mini Cooper, but I did not love how I felt when I left after getting it serviced that day! PS The service that I was told should have taken 1 1/2 hours at the most, took 3 hours and I had an appointment! Even with the brake sensor fiasco, that shouldn't have been the case. Overall it wasn't a happy visit. But, my service person was very nice and I have no complaints with him."   –   Marci S., Draper, UT Feb 1, 2012
  •   4.5
      –   Marina W., SOUTH JORDAN, UT Jan 30, 2012
  •   3.5
    "There has to be a better way of handling important service issues. When I called to report a 'check engine light' on - coupled with a lack of power, I was told that the first possible appointment was one week away. Also that there was no availability of loaner or other assistance. After talking to service and sales (the car is 9 weeks old) then a loaner became available and the service was completed in 5 days (it was a faulty thermostat). In today's market I do not think it appropriate that there was no way to - at a minimum - diagnose a problem to determine whether the car was drivable with the indicated fault status. In the end the situation was resolved, but the procedure should be investigated and improved in the interests of long term customer satifaction - and SALES!!!!!!"   –   Keith T., Park City, UT Jan 29, 2012
  •   5.0
      –   Robin T., Cottonwood Heights, UT Jan 28, 2012
  •   4.5
      –   Cathy L., South Jordan, UT Jan 27, 2012
  •   5.0
      –   Joseph K., Salt Lake City, UT Jan 27, 2012
  •   5.0
      –   Richard G., Salt Lake City, UT Jan 26, 2012
  •   5.0
      –   Gary H., Park City, UT Jan 25, 2012
  •   4.5
      –   Amber P., Salt Lake City, UT Jan 24, 2012
  •   5.0
      –   Danalynn G., Elko, NV Jan 23, 2012
  •   5.0
      –   Sara L., Salt Lake City, UT Jan 22, 2012
  •   5.0
      –   Lauren P., Salt Lake City, UT Jan 21, 2012
  •   5.0
      –   MINI Owner, Green River, WY Jan 21, 2012
  •   5.0
    "Always welcome and always professional."   –   Chris R., HERRIMAN, UT Jan 20, 2012
  •   5.0
    "Mini of Murray provided me with old-fashioned, high quality service. The staff is warm and friendly and service is accomplished in a timely manner and to my satisfaction. The Mini is such an impressive vehicle that it is always a joy to take out on the road."   –   Michael P., West Jordan, UT Jan 20, 2012
  •   4.5
      –   ., , Jan 20, 2012
  •   4.5
      –   ., , Jan 20, 2012
  •   1.0
    "We took our car in and was told it needed a part. An appt was scheduled for over a week later and we were assured the part would be in. We rearranged things to be at Mini on the day of the appt, a snowy day, only to be told the part wasn't in. No one called to tell us. We were told we would be contacted later that day. This was 5 days ago and still no one has called to tell us if the part is in or to reschedule the appt. This is horrible customer service."   –   MINI Owner, Cedar Hills, UT Jan 20, 2012
  •   5.0
      –   Jeffrey D., Layton, UT Jan 19, 2012
  •   4.5
    "I had left accidenttly left a box in the loaner vehicle that I have not been able to get back from Mini of Murray. That i would really like back."   –   Michelle M., Magna, UT Jan 18, 2012
  •   4.5
      –   Kevin S., Salt Lake City, UT Jan 17, 2012
  •   5.0
    "My experience was exceptional from start to finish. Thanks to their attention to detail while my car was in the shop they completed my annual service check and noticed a small problem that they pointed out so that I could set an appointment. It's nice to know that they are looking out for the client."   –   Scott H., Salt Lake City, UT Jan 16, 2012
  •   4.5
      –   Holly D., Taylorsville, UT Jan 16, 2012
  •   5.0
      –   Luther P., Park City, UT Jan 13, 2012
  •   5.0
      –   Katie J., Draper, UT Jan 13, 2012
  •   5.0
      –   MINI Owner, South Jordan, UT Jan 13, 2012
  •   5.0
    "The service department at MINI of Murray is top-notch!"   –   Ana M., Sandy, UT Jan 8, 2012
  •   5.0
    "As always great service in a very timely manner."   –   James S., Midvale, UT Jan 8, 2012
  •   5.0
      –   Susan S., Salt Lake City, UT Jan 6, 2012
  •   4.5
    "The service department was very accommodating and since I am from out of town, fit me in on a very busy service day."   –   MINI Owner, Richfield, UT Jan 6, 2012
  •   5.0
      –   Cramer E., Slc, UT Jan 6, 2012
  •   5.0
      –   Sarah P., Murray, UT Jan 3, 2012
  •   5.0
      –   Kevin L., Cedar Hills, UT Jan 3, 2012
  •   4.5
      –   Alan R., Stansbury Park, UT Jan 3, 2012
  •   5.0
      –   Clinton C., Layton, UT Jan 2, 2012
  •   5.0
      –   Izaac T., Salt Lake City, UT Jan 1, 2012
  •   4.5
      –   Ron L., Pleasant Grove, UT Dec 31, 2011
  •   3.5
    "I'm used to Jiffy Lube speed when getting an oil change on my previous (non-MINI) vehicle. Dealer oil changes on my previous vehicle were also much faster."   –   MINI Owner, Salt Lake City, UT Dec 30, 2011
  •   5.0
    "I have been a MINI owner for 4 1/2 years and the service I get at Mini of Murray is far and above the service I have experience with other cars and other dealerships in the valley over the last 40+ years. Even though I only go in once or twice a year, the service reps. know my name and give me first class care.........Great place ~ Great people!"   –   Larry L., Salt Lake City, UT Dec 30, 2011
  •   3.0
    "Disappointed. A detailed explanation is at the end of this survey."   –   MINI Owner, Draper, UT Dec 30, 2011
  •   4.0
      –   Andrew H., Bellevue, ID Dec 29, 2011
  •   5.0
    "THIS WAS THE FIRST TIME I'D BEEN TO MINI OF MURRAY....NOW THIS PLACE IS A CLASS ACT! I COULDN'T BELIEVE HOW EFFICIENT EVERYTHING WAS! THE GUYS KNEW WHAT THEY WERE DOING AND THEY DID IT LIKE THEY WERE YOUR BEST FRIEND...WELL DONE....MORE PLACES OUGHT TO BE LIKE THIS!"   –   Denise W., Orem, UT Dec 28, 2011
  •   5.0
    "With the exception of just trying to locate the service center for the first time it was a great experience. The staff was very friendly and personable."   –   Kaylynn O., West Valley, UT Dec 27, 2011
  •   5.0
      –   Mike W., Salt Lake City, UT Dec 27, 2011
  •   5.0
      –   MINI Owner, Murray, UT Dec 27, 2011
  •   5.0
      –   Julie T., Ogden, UT Dec 27, 2011
  •   5.0
      –   Dana F., Excelsior, MN Dec 24, 2011
  •   4.5
      –   MINI Owner, Nampa, ID Dec 19, 2011
  •   5.0
    "Mini of Murray is great! We love our Mini and the service we get from Mini of Murray. Truly a classy group of people."   –   Fred B., Herriman, UT Dec 19, 2011
  •   5.0
      –   David C., Provo, UT Dec 19, 2011
  •   5.0
      –   Zock G., West Point, UT Dec 19, 2011
  •   4.5
      –   MINI Owner, Orem, UT Dec 19, 2011
  •   5.0
      –   MINI Owner, Layton, UT Dec 17, 2011
  •   3.5
      –   MINI Owner, South Jordan, UT Dec 16, 2011
  •   4.5
    "Mini did not have enough loaner cars for me to get one. However, the shuttle service worked well and I was able to readjust my work schedule to fit it."   –   Mike F., Layton, UT Dec 16, 2011
  •   5.0
      –   Jim W., DRAPER, UT Dec 16, 2011
  •   5.0
      –   Kathryn C., Salt Lake City, UT Dec 15, 2011
  •   5.0
      –   Rachel C., Salt Lake City, UT Dec 15, 2011
  •   5.0
      –   MINI Owner, Taylorsville, UT Dec 14, 2011
  •   2.0
    "obscenely expensive - unreasonable pricing"   –   Dave P., Salt Lake City, UT Dec 14, 2011
  •   5.0
      –   George J., Salt Lake City, UT Dec 10, 2011
  •   5.0
      –   Matt F., Heber City, UT Dec 9, 2011
  •   3.5
    "They were very polite and took my car in when I didn't have an appointment however I am always hesitant to come here because they try to sell me things I don't need. After an oil change and a changed air filter ioweed over $200 i don't know much about cars however, I dislike being taken advantage of."   –   Sydnee B., Slc, UT Dec 9, 2011
  •   5.0
      –   Bobby B., Layton, UT Dec 7, 2011
  •   5.0
      –   Judy A., Holladay, UT Dec 7, 2011
  •   4.5
      –   John F., Salt Lake City, UT Dec 6, 2011
  •   4.5
      –   MINI Owner, Sandy, UT Dec 4, 2011
  •   3.5
      –   MINI Owner, Salt Lake City, UT Dec 3, 2011
  •   5.0
    "I was able to get my Mini in the same day that I brought it in. While my Mini was in gettint the oil changed the service guys did such a great job in looking over my baby that they found a small oil leak and fixed it right then. I appreciate the service department taking care of my Mini."   –   Lisa B., American Fork, UT Dec 3, 2011
  •   4.5
    "Levi did a great job of getting us in, keeping us up to date, and taking care of our Mini's little issue!"   –   John S., Sandy, UT Dec 2, 2011
  •   5.0
      –   MINI Owner, Salt Lake City, UT Dec 2, 2011
  •   2.5
    "You fixed the wrong part now its another 3weeks til you can get the part in stock again"   –   David B., Bountiful, UT Dec 1, 2011
  •   5.0
    "Tony Poulson has been exceptional in helping me with everything I have needed, from my first inquiry about purchasing a MINI to the purchase and organizing the servicing of my car. Shilo was also great and went the extra mile to answer all of my questions."   –   Brixen R., Missoula, MT Nov 30, 2011
  •   5.0
      –   Karen T., Salt Lake City, UT Nov 29, 2011
  •   5.0
      –   David H., Provo, UT Nov 29, 2011
  •   4.5
      –   Kurtis H., North Salt Lake, UT Nov 29, 2011
  •   5.0
      –   Sanjay G., Layton, UT Nov 29, 2011
  •   5.0
      –   John M., South Jordan, UT Nov 28, 2011
  •   5.0
    "Very clean facility. Pleasant staff very helpful"   –   Jessie J., Layton, UT Nov 28, 2011
  •   5.0
    "Levi was exceptionally helpful in addressing my unique requirements to prepay the purchase and installation of a speedometer and odometer in order to have my vehicle shipped from Canada. Furthermore, Levi and Kevin were exceedingly helpful in refunding the charge when my vehicle was totalled during shipmen, no longer requiring the new speedometer. The level of understanding to my unusual needs. the responsiveness were outstanding. I hope to be purchasing another MINI and will look forward to having Levi and the MINI team assist me."   –   Diana W., Salt Lake City, UT Nov 25, 2011
  •   5.0
      –   Talei B., Salt Lake City, UT Nov 24, 2011
  •   5.0
    "It's just EASY working with the Mini of Murray service guys. They are all so friendly and remember who I am when I come in. Their service is quick and they check everything on your car before it leaves just to be sure. My back windshield wiper was replaced because they found it was worn out! Great service, great people."   –   Liz H., Park City, UT Nov 22, 2011
  •   5.0
      –   Diane R., Park City, UT Nov 22, 2011
MINI of Murray 4735 S State St Murray , UT 84107 Sales: (877) 249-5097